Frequently Asked Questions

Below are some of the questions we are frequently asked. If you have any other questions, please don’t hesitate to contact us.

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FAQs

How often should I service my motorhome?

Your motorhome should have an annual habitation check to ensure the safety of you and your family.

What does a full motorhome service include?

A motorhome habitation check includes all the main safety areas of the motorhome – gas systems/electrical systems/security of windows, doors, and roof lights/a full damp check.

How much does a motorhome service cost?

A motorhome habitation checks costs £269.00

Will an MOT replace a motorhome service?

No, an MOT id for the engine and chassis safety it does not check the habitation area of the motorhome.

Do I have to be there when you carry out the habitation check?

No. We just need to make secure arrangements with regard to keys and then we can carry out your habitation check without you needing to be present. We will provide a full written report and you can talk to your service engineer to discuss any matters in the report at any time.

Is your mobile habitation service carried out to the same standard of habitation check that I would receive by taking it to dealership?

Yes. Our professional engineers are fully-qualified and trained to the highest industry standards. They use exactly the same tools to carry out the habitation check that a dealer would and will provide a full report in the usual way. In fact, there are some elements of our habitation service that you will not get at a dealers.

Why don't you carry out the work to fix the problems you identify in a habitation check?

An important aspect of our service is that it is impartial. Because we don’t carry out the remedial work following a habitation check, you can rest assured that we will highlight only problems that genuinely require attention, leaving you free to seek the best price to get the work done.

Are your engineers qualified to carry out habitation checks?

Yes, and we are sure of that because upon joining us, all our engineers have to go on our required training courses and achieve our required qualifications before they carry out any motorhome or caravan habitation services.

I have been told that not having a habitation check when I am supposed to could invalidate the warranty on my motorhome or caravan. Is this true?

Yes. Obviously this only applies during the period of your manufacturer warranty, but it is something that both motorhome and caravan manufacturers seem to be quite strict on. In their warranty information, there will be a schedule for habitation checks. We have heard stories of people missing their habitation check date by one day and the manufacturer insisting that this has invalidated their warrant.

Are there genuine safety reasons for having a habitation check?

Yes. Motorhomes and caravans are wonderful things, but you must remember that the combination of gas, electricity and water in a moving vehicle that is also a living space presents real risk. We’ve all heard horror stories involving fire and carbon monoxide poisoning. Regular habitation checks aren’t just good practice – they are genuinely about keeping you and your loved ones safe.

Why do you suggest a habitation check every year?

From a safety point of view. If your motorhome or caravan presents a risk, you need to know and resolve the issue as soon as possible. From a financial point of view, long experience in the motorhome and caravan sector has taught us that problems caught early tend to be easy and cost effective to repair. Problems that go undetected can quickly become major, expensive repair jobs. The obvious candidate for this is damp. It just takes the sealant on the roof to leak in one small place to cause huge long-term damage, when if caught early, it is a simple, cheap repair.

Is the habitation check for a motorhome and a caravan the same?

No, they are slightly different, and we will ask you details about your motorhome or caravan
when you book your habitation check. We explain the difference here

Can I have my habitation check done anywhere I would like?

Yes. Ours is a mobile habitation check service, so we can come to your home, storage facility, office or anywhere else that is convenient for you.

Are you AWS approved?

Yes, we are members of the Approved Workshop Scheme. This means we are approved to carry out habitation checks on motorhomes and caravans by their manufacturers to ensure your warranty remains in force. It also means our engineers are trained to industry leading standards.

What is the AWS and why does it matter?

The AWS stands for Approved Workshop Scheme; they ensure that engineers on their list meet the required qualifications and health & safety regulations to operate on behalf of UK manufacturers.

Are gas appliances checked in a habitation check?

A habitation check will examine the safety of the feed to all appliances for example it will ensure that the gas/electric supply is successful and safe, it will check flame failure to ensure that if you forget to switch the hob top off and pop the lid the down the flame will go out and not cause a fire. It will also check that there are no gas leaks and that the ventilation is sufficient.

Do you check for damp / leaks / water ingress in a service?

Yes, we check the water system, heating and boiler for any water leaks, we check for signs of water ingress using damp meters and we check seal of windows/doors/skylights.

What happens if faults are found during a service?

We will advise you of any faults found along with the severity, our engineers can carry out some repairs if it something that requires major work we can point you in the right direction for a repair.

What are common faults / failures in a motorhome?

Appliances and plumbing within a motorhome are put under more strain than a house appliance, as they are exposed to extreme temperatures and movement. As a result, both gas and water leaks are commonplace.

Most motorhomes are kept outside either on a driveway, or a storage yard, extreme cold and heat can affect the sealant around roof lights/windows/garages etc which are prone to water ingress. If undetected water ingress can be extremely expensive as it is not always visual and result in a full side or back of a motorhome being replaces.

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