0800 111 4299 0800 111 4299

Manufacturer Warranty Servicing During Coronavirus

News & Advice

Coronavirus - Motorhome and Caravan Manufacturer Warranty Servicing

The AWS have been trying to get clear guidance, on how you stand with regard to getting your manufacturer warranty scheduled motorhome habitation check or caravan service done, during Coronavirus.

They have very helpfully written to us on the subject. Here is what the AWS had to say:

Dear All,

In light of the growing concerns surrounding Covid-19, the governments advice for elderly and those in the ‘at risk’ groups to self isolate and the general age demographic of caravan/motorhomes owners, I have asked all scheme supporting manufacturers if there will be any lenience during this period for warranty servicing.

All have said they are reviewing the situation daily but agree it is difficult to put a time frame on anything therefore will be prepared to consider each case individually in an attempt to help those affected during these uncertain times.

In all cases I suggest where possible the owner make the manufacturer aware of the delay, keep proof of the original appointment and rebook for the earliest opportunity. Clearly if the problem continues appointments may need to be postponed again but that bridge will have to be crossed at that point in time.


Not crystal clear guidance from the manufacturers, but for very understandable reasons.

If you wish to book your service now as advised, you can see the safety measures we have in place to adhere to social distancing guidelines here.

Stay safe,

The Habcheck Team.

Share this article

ADVICE CENTRE

12/11/2020

Build a Service History with Habcheck

Building a service history with Habcheck maintains the value of your motorhome or caravan and makes it more saleable when the time comes.

Read Article

ADVICE CENTRE

08/10/2020

Motorhome Tow Bar Fitting Service

It couldn't be easier to get a tow bar fitted. Just contact us and one of our trained engineers will come and fit it at your house or storage facility.

Read Article

ADVICE CENTRE

20/04/2020

Manufacturer Warranty Servicing During Coronavirus

The AWS have written to us regarding manufacturer warranty servicing during Coronavirus. Here is what they have to say.

Read Article

NEWS STORY

16/03/2020

Our Coronavirus Safety Measures and Cancellation Policy

We are carrying out habitation checks and services as usual, but we are taking measures in line with Coronavirus best practice for your safety.

Read News Story

ADVICE CENTRE

20/12/2019

Should I Get a Pre-Purchase Inspection?

Here is a perfect example of why you should always get a pre-purchase inspection if you are buying a motorhome or caravan - no matter where you are buying it from!

Read Article

NEWS STORY

11/12/2019

Lunar Caravans and Motorhomes Update

Lunar update - Habcheck have approval to carry out your Lunar manufacturer warranty service.

Read News Story